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Privacy Policy

Last Updated March 6, 2026

Prevenna ("Prevenna," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website.

This Privacy Policy explains what information we collect through our website, how we use it, when we may share it, and the choices available to you.

1. Scope of This Policy

This Privacy Policy applies to information collected through the Prevenna website, including when you:

  • visit our website

  • submit a contact or interest form

  • request information about Prevenna screenings

  • inquire on behalf of a medical practice or provider organization

  • otherwise communicate with us through the website

This Privacy Policy does not apply to information collected offline, through healthcare providers, or through separate systems governed by different privacy notices.

2. Information We Collect

We may collect the following categories of information:

 

Information you provide directly

When you fill out a form or contact us, we may collect:

  • first and last name

  • email address

  • phone number

  • city and state

  • practice name, provider name, job title, or other business details (if you submit a provider or practice inquiry)

  • any other information you choose to include in your message or inquiry

 

Information collected automatically

When you use the website, we or our website service providers may automatically collect certain technical information, such as:

  • IP address

  • browser type

  • device type

  • pages viewed

  • time spent on pages

  • referring website

  • general location information derived from IP address

  • cookie and similar tracking information

 

3. How We Use Information

We may use personal information to:

  • respond to your inquiries

  • contact you about Prevenna services or practice partnerships

  • schedule follow-up conversations

  • provide requested information

  • improve our website, forms, and user experience

  • monitor website performance and analytics

  • maintain website security and prevent misuse

  • comply with legal obligations

  • protect our rights and the rights of others

If you are contacting us on behalf of a medical practice or provider organization, we may also use your information to discuss implementation, practice participation, or related business opportunities.

4. No Medical Advice or Emergency Use

The website is provided for informational and business inquiry purposes only. It is not intended to provide medical advice, diagnosis, or treatment, and it should not be used for urgent or emergency health concerns. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

5. Health Information and HIPAA

Our website is not intended to serve as a patient portal or a platform for submitting sensitive medical information. Please do not send detailed medical records, diagnoses, insurance information, Social Security numbers, or other highly sensitive health information through website forms unless specifically requested through a secure channel.

To the extent information is collected through the website before a patient-provider relationship is established, that information may not be subject to the same protections as medical information maintained by a healthcare provider under HIPAA.

If Prevenna or affiliated providers maintain separate HIPAA-covered records or systems, those records may be subject to separate privacy notices.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve functionality, and support site performance.

These technologies may collect information about how visitors use the site over time and across pages. You may be able to control cookies through your browser settings and, where applicable, through a cookie banner or consent tool presented on the site.

7. How We Share Information

We do not sell your personal information in the ordinary sense of selling your data for money.

We may share information in the following circumstances:

 

Service providers

We may share information with vendors and service providers that help us operate our website and communications, such as website hosting, form processing, analytics, email, and customer support providers.

 

Practice or provider follow-up

If you request information about receiving Prevenna services through a participating practice, or if you inquire as a provider or practice, we may share your inquiry with the appropriate internal team or affiliated business contact to respond.

 

Legal and safety reasons

We may disclose information if required to do so by law, regulation, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, users, patients, providers, or the public.

 

Business transfers

If Prevenna is involved in a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • respond to your request

  • maintain business records

  • support ongoing communications

  • comply with legal, tax, regulatory, or contractual obligations

  • resolve disputes and enforce our agreements

We may retain de-identified or aggregated information for longer periods where permitted by law.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

 

10. Your Choices

You may choose not to provide personal information through our forms, but that may limit our ability to respond to your inquiry.

You may also:

  • request to update or correct your information

  • ask us to delete information you previously submitted, subject to legal and operational requirements

  • opt out of non-essential marketing communications by using the unsubscribe link in emails or contacting us directly

  • manage cookies through your browser settings, subject to site functionality limits

 

11. State Privacy Rights

Depending on where you live, you may have rights under applicable privacy laws, which may include the right to:

  • know what personal information we collect, use, or disclose

  • request access to personal information

  • request deletion of personal information

  • request correction of inaccurate information

  • opt out of certain uses of personal information, where applicable

  • appeal a privacy rights decision, where required by law

To exercise any applicable privacy rights, please contact us using the information below. We may need to verify your identity before responding.

If you want, this section can be expanded specifically for California and other state laws.

 

12. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information directly from children through the site. If we learn that we have collected personal information from a child in a manner not permitted by law, we will take appropriate steps to delete it.

 

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies before providing information.

 

14. International Visitors

Prevenna’s website is intended for users located in the United States. If you access the site from outside the United States, please be aware that your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of the website after changes are posted means you accept the revised policy, to the extent permitted by law.

 

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us. 

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